Responsible Gaming

Last updated: 12 January 2026

This page promotes Responsible Gaming on bestemployers.co.za in association with the Lucky Fish brand.
Gambling should be a light, enjoyable form of entertainment — not a way to solve money problems or manage stress.
We encourage you to stay in control of your play time and spending, and to ensure gaming never harms your finances, mental wellbeing, work, studies, or relationships.

1. Lucky Fish commitment to responsible play

Lucky Fish and bestemployers.co.za support safer play for adults through clear information, fair messaging, and practical prevention of risky behaviour.
Responsible gaming means making informed decisions, avoiding impulsive bets, and choosing to stop when it no longer feels enjoyable.

2. Treat gambling as entertainment, not a plan to earn

Betting and casino-style games are based on chance, so outcomes cannot be guaranteed.
A responsible approach is to play only with money you can afford to lose and to view spending as the cost of entertainment.

• Set a budget before you begin and keep it separate from essentials such as rent, food, transport, and school fees.
• Do not chase losses by increasing stakes or extending your session to recover money.
• Avoid playing when you are stressed, angry, tired, or under the influence of alcohol or substances.
• Take breaks and keep gambling from replacing sleep, work, or personal responsibilities.

3. Setting limits that fit your lifestyle

Personal limits help keep gambling planned and balanced.
Consider a time limit for each session, a spending limit you do not exceed, and a clear “stop rule” (for example, stopping when your budget ends or when you reach a set time).

If you feel you need additional support, a voluntary time-out or self-exclusion for a longer period can help you reset and return with a healthier routine.

4. Warning signs that play may be getting out of control

Gambling harm often develops gradually and may show up in changes to mood, behaviour, and money habits.
It may be time to pause if gambling starts affecting your responsibilities, relationships, or financial stability.

Examples include playing longer than planned, feeling restless when you cannot play, hiding gambling activity, borrowing money to gamble, or repeatedly trying to win back losses.
If any of these patterns sound familiar, taking a break and seeking support early can make a big difference.

5. Adults only (18+) and protecting minors

Gambling is strictly for persons aged 18+.
Parents and guardians should secure devices, use parental controls where available, and keep account credentials and payment methods private.
Open conversations about gambling risks can also help young people make safer choices.

6. Support and help in South Africa

If gambling feels difficult to control, help is available and confidential.
Speaking to someone you trust is a strong first step, and professional support can provide practical tools to change habits.

In South Africa, the South African Responsible Gambling Foundation (SARGF) offers guidance and support for problem gambling.
If you feel at immediate risk of harm or self-harm, contact local emergency services right away.

7. Contact and further information

If you would like more information about responsible gaming or want help finding suitable support options, please contact us via the website:

Website: bestemployers.co.za

Lucky Fish and bestemployers.co.za encourage responsible gaming.
The best experience is one that remains enjoyable, balanced, and fully within your control.